Sales Manager – Technology & Infrastructure

The opportunity This is a genuine people-leadership role for someone who enjoys being close to the team and actively involved in their development. You’ll lead the team’s daily rhythm, provide individual coaching and help salespeople improve the way they identify, qualify and progress opportunities. You’ll also guide them to build broader relationships within their accounts, engage the right stakeholders and become more commercially effective. The business already has an established customer base and strong industry relationships. Your role will be to help the team create more value from those relationships while continuing to provide responsive, knowledgeable and reliable service. While this is not a personal-contributor sales position, you’ll remain close to key opportunities and customer conversations. When a deal needs additional experience, direction or commercial judgement, you’ll be there to support the team. What you’ll be doing Lead, coach and develop a small technology sales team Run focused daily sales meetings and regular one-on-one sessions Set and monitor individual goals across activity, pipeline and revenue Help the team grow relationships across existing customer accounts Improve opportunity qualification, conversion rates and profitability Coach the team on effective customer conversations and account planning Review pipelines and ensure opportunities are progressed appropriately Support important or complex customer engagements when required Maintain high standards of customer service and responsiveness Ensure CRM records, customer notes and sales activity remain accurate Work with Sales Administration to provide meaningful performance reporting Identify and implement improvements to sales processes Build a culture of accountability, collaboration and continuous improvement