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Terms of Service

Version 2.0 · Effective Date: 19 June 2026 · Rebalance Careers Pty Ltd  |  ABN 53 695 329 152

These Terms of Service (“Terms”) are a legal agreement between you and Rebalance Careers Pty Ltd(ABN 53 695 329 152) (“Rebalance Careers”, “we”, “us” or “our”). They govern your access to and use of the Rebalance Careers website, platform and related services (the “Platform”).

By accessing or using the Platform, creating an account, or purchasing any paid product, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are using the Platform on behalf of an organisation, you confirm you are authorised to bind that organisation, and “you” includes that organisation. If you do not agree to these Terms, you must not use the Platform.

1. Definitions

In these Terms:

  • “Job Seeker” means a user who uses the Platform to seek work, build a profile, or apply for roles.
  • “Employer” means a user who uses the Platform to advertise roles, search for job seekers, or subscribe to Rebalanced Certified.
  • “Content” means any information, text, résumés, listings, logos, images or other material posted, uploaded or transmitted on or through the Platform.
  • “Rebalanced Certified” means our employer certification and verification program described in section 8.
  • “User”, “you” and “your” mean any person who accesses or uses the Platform.

2. Eligibility and accounts

  • You must be at least 18 years old and capable of forming a binding contract to use the Platform.
  • You must provide accurate, current and complete information when registering, and keep it up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
  • You must notify us promptly of any unauthorised use of your account or any other security breach.
  • We may refuse registration, or suspend or close accounts, at our discretion where these Terms are breached or to protect the Platform and its users.

3. The Platform and our role

Rebalance Careers operates an online marketplace that connects Job Seekers seeking flexible and balanced work with Employers who offer it. We provide the venue and tools that enable users to interact; we do not participate in, and are not a party to, any employment relationship, recruitment decision, contract or arrangement between Job Seekers and Employers.

We are not an employer, recruiter or employment agent in respect of roles advertised by Employers. We do not guarantee the accuracy, quality, legality or suitability of any job advertisement, application, profile, or user, nor any particular outcome such as a job, hire, response or interview. Decisions you make based on the Platform are your own responsibility.

4. Job Seeker terms

  • You must ensure that your profile, résumé/CV and applications are accurate, lawful, and your own (or that you are authorised to submit them).
  • You control much of the information you make visible and the roles you apply for. When you apply for a role, your application and profile information are shared with the relevant Employer.
  • You acknowledge that, once shared, your information is handled by the Employer under their own policies and outside our control.
  • You must not use the Platform to apply for roles in bad faith, to harvest Employer or contact data, or for any purpose other than genuinely seeking work.

5. Employer terms

  • You must ensure that every job advertisement is accurate, lawful, for a genuine vacancy, and complies with all applicable laws, including anti-discrimination, work health and safety, privacy and employment laws.
  • You must handle Job Seeker information you receive through the Platform lawfully and only for legitimate recruitment purposes, consistent with the Privacy Act 1988 (Cth) and applicable privacy laws.
  • You must not post advertisements that are misleading, that promote unlawful or unsafe arrangements, that require payment from Job Seekers, or that are not bona fide employment opportunities.
  • You are solely responsible for your recruitment and hiring decisions and for compliance with your obligations as an employer.
  • We may review, reject, remove, or require changes to any advertisement that we consider breaches these Terms, our content standards, or our values.

6. Acceptable use and content standards

When using the Platform, you must not:

  • Post Content that is false, misleading, defamatory, discriminatory, obscene, harassing, or unlawful.
  • Infringe the intellectual property, privacy or other rights of any person.
  • Post or transmit malware, or attempt to gain unauthorised access to the Platform, accounts or systems.
  • Scrape, harvest, data-mine, or use automated means to extract data, except as we expressly permit.
  • Use the Platform to send spam or unsolicited communications, or for any purpose unrelated to genuine recruitment or job-seeking.
  • Impersonate any person or misrepresent your affiliation with any person or organisation.
  • Interfere with, disrupt, or place an unreasonable load on the Platform or its infrastructure.
  • Use the Platform to circumvent fees or in any way that breaches these Terms or applicable law.

We may, but are not obliged to, monitor or review Content. We may remove or disable access to any Content, and suspend or terminate accounts, where we consider these standards have been breached.

7. Your Content and licence

You retain ownership of the Content you submit. By submitting Content to the Platform, you grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, adapt, publish and display that Content to the extent reasonably necessary to operate, promote and improve the Platform and to provide the services you request (for example, displaying a job advertisement or sharing an application with an Employer).

You represent and warrant that you have all rights necessary to submit your Content and to grant this licence, and that your Content does not breach these Terms or any law or third-party right. This licence continues for material that has been shared with, or stored by, other users or that we are required to retain by law, even after you remove Content or close your account.

8. Rebalanced Certified program

  • Rebalanced Certified is a paid certification program through which eligible Employers may apply to be assessed and verified as offering genuinely flexible and balanced work, and to display the Rebalanced Certified badge.
  • Certification is granted at our discretion, based on the criteria we publish from time to time. We may request supporting information and may verify the information you provide.
  • Certification and the right to display the badge are non-transferable and remain valid only while your subscription is current and you continue to meet the criteria and these Terms.
  • You must not display the badge, or claim certification, except as expressly authorised, and you must stop using the badge immediately if your certification ends, lapses or is revoked.
  • We may review, suspend or revoke certification where an Employer no longer meets the criteria, has provided inaccurate information, or has breached these Terms.

Charity contribution. As part of the Rebalanced Certified program, we contribute a stated portion of the subscription fee (currently 10%) to a charity selected by the Employer from our approved list. The contribution is calculated on the net subscription fee actually received and is made within a reasonable period after payment. We may update the list of approved charities and the operation of this commitment from time to time.

9. Fees, payments and taxes

  • Certain features are paid, including job advertisements and Rebalanced Certified subscriptions. Applicable fees, inclusions and any subscription terms are presented to you before purchase.
  • Payments are processed by our third-party payment provider, Stripe. By making a payment, you agree to Stripe’s terms and authorise the relevant charge. We do not store complete card numbers.
  • Unless stated otherwise, fees are in Australian dollars and inclusive of GST where applicable. We will provide a tax invoice for paid purchases.
  • Subscriptions may renew automatically at the end of each term unless cancelled before the renewal date in accordance with section 10. We may change our fees on a prospective basis by giving reasonable notice.
  • You are responsible for all charges incurred under your account and for keeping your billing details current.

10. Refunds and cancellations

To the extent permitted by law, fees for job advertisements and Rebalanced Certified subscriptions are non-refundable once the service has commenced, except where required by the Australian Consumer Law or where we determine, at our discretion, that a refund is appropriate (for example, where a paid service was not delivered as described). Nothing in this section limits your rights under the Australian Consumer Law (see section 13).

You may cancel a subscription at any time through your account or by contacting us. Cancellation stops future renewals; it does not entitle you to a refund of fees already paid for the current term unless required by law. Where you cancel a Rebalanced Certified subscription, your right to display the badge ends at the conclusion of the paid term.

11. Intellectual property

The Platform and all materials we provide – including text, graphics, logos, the “Rebalance Careers” and “Rebalanced Certified” names and marks, software, and the look and feel – are owned by us or our licensors and are protected by intellectual property laws. Except as expressly permitted, you must not copy, reproduce, modify, distribute, publish, or create derivative works from the Platform or its materials without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose in accordance with these Terms.

12. Third-party services and links

The Platform may link to, or rely on, third-party services (including Stripe for payments and other websites and integrations). We do not control and are not responsible for third-party services or content, and your use of them may be subject to separate terms. We are not liable for any loss arising from your use of, or reliance on, any third-party service.

13. Consumer guarantees and disclaimers

Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under that law or any other law where to do so would be unlawful. Where our liability for a failure to comply with a consumer guarantee can be limited, our liability is limited (at our option) to re-supplying the relevant services or paying the cost of having them re-supplied.

Otherwise,and to the maximum extent permitted by law, the Platform is provided “as is” and “as available”, and we make no warranties or representations that it will be uninterrupted, error-free, secure, or that any listing, application, profile or other Content is accurate, lawful or suitable. You use the Platform at your own risk.

14. Limitation of liability

To the maximum extent permitted by law, and subject to section 13:

  • we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, opportunity, data or goodwill, however arising;
  • we are not liable for the acts or omissions of any user, including any Employer or Job Seeker, or for any employment decision, dispute or arrangement between users;
  • our total aggregate liability to you arising out of or in connection with the Platform and these Terms is limited to the amount of fees (if any) you paid to us in the 12 months before the event giving rise to the liability, or AUD $100 where you have paid no fees.

15. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Rebalance Careers and its officers, employees and agents from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) arising out of or in connection with your use of the Platform, your Content, your breach of these Terms, or your breach of any law or third-party right. This indemnity does not apply to the extent the loss is caused by our own negligence or wilful misconduct.

16. Suspension and termination

  • You may stop using the Platform and close your account at any time.
  • We may suspend, restrict or terminate your access to all or part of the Platform, with or without notice, where you breach these Terms, where we are required to by law, or to protect the Platform or its users.
  • On termination, your right to use the Platform ceases. Provisions that by their nature should survive – including sections on Content licence, intellectual property, disclaimers, limitation of liability, indemnity, and governing law – survive termination.
  • We may retain certain information after termination as required by law or as described in our Privacy Policy.

17. Changes to the Platform and these Terms

We may modify, suspend or discontinue any part of the Platform at any time. We may also update these Terms from time to time. The current version will be available on the Platform with its effective date. Where changes are material, we will take reasonable steps to notify you. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Platform.

18. Dispute resolution

If a dispute arises between you and us, the parties should first attempt to resolve it in good faith by contacting us using the details in section 20. If a dispute is not resolved within a reasonable time, either party may pursue available remedies. Nothing in this section prevents a party from seeking urgent injunctive or equitable relief. Disputes between Job Seekers and Employers are a matter for those parties to resolve directly; we are not a party to and are not responsible for resolving them.

19. General

  • These Terms, together with the Privacy Policy and any product terms presented at purchase, constitute the entire agreement between you and us regarding the Platform.
  • If any provision is found to be invalid or unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in force.
  • Our failure to enforce any provision is not a waiver of that or any other provision.
  • You may not assign or transfer your rights under these Terms without our consent. We may assign or novate our rights and obligations, including in connection with a sale or restructure of our business.
  • Neither party is liable for failure or delay caused by events beyond its reasonable control.
  • Notices to you may be given via the Platform or to the contact details on your account; notices to us must be sent to the contact details in section 20.

20. Governing law and contact

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia, and courts entitled to hear appeals from them.

For questions about these Terms, please contact us:

These Terms of Service are published by Rebalance Careers Pty Ltd (ABN 53 695 329 152) and are effective from 19 June 2026.